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The modern office environment looks quite different from what it used to be just a few years ago. Nowadays, technology reigns supreme and companies are using all kinds of hardware and software applications to manage in-house teams and connect with their remote employees with ease.
Of course, contemporary office tech goes even beyond communication and collaboration, and delves deep into every process in your business to make it more efficient, effective, and most importantly, sustainable.
This is achieved in great part with the use of automation tools and features built-into the leading business software tools.
From the ever-changing and evolving HR software all the way to VoIP, CRM, PM tools and beyond, we are going to go over the most notable ways technology and automation are transforming the offline and online office environment.
Whether you’re running in-house or remote teams, you need these tools at your side, so here’s what you need to know.
First things first, it’s important to note that almost every piece of software nowadays aims to automate one or more key processes to make your life easier.
Whether it’s data collection, scheduling, project monitoring, employee management, you can expect every tool to offer a certain degree of automation to minimize time waste and repetitiveness, and help you focus on the mission-critical tasks.
It is, therefore, imperative that you as a business leader hand-pick the best tools out there that will take your many departments forward through automation.
In the marketing department, for example, you’ll need various analytics tools as well as good CRM software to nurture leads and transform them into paying customers. Your CRM software should:
CRM is but a single tool you should use in your arsenal, but it paints a good picture of the level of automation you should expect from modern business software. In turn, this helps improve efficiency in all your departments.
Building and nurturing a strong and positive company culture is one of the most important tasks every business leader should focus on, especially during these challenging times caused by the COVID-19 crisis.
It can be difficult to achieve this if all of your teams are working remotely, but if you integrate a dedicated tool, you can measure your company culture with ease and create a foundation on which you can start building and developing a thriving culture in the digital workplace.
A modern HR tool like Hi5 allows you to gather important data and insights into a comprehensive dashboard to accurately assess your workplace culture, while your team members can use a dedicated app to give honest feedback and provide even deeper insights into their level of happiness and satisfaction in the workplace.
This allows you to build a culture on actionable and relevant insights.
Managing remote teams efficiently and effectively requires a comprehensive communication strategy and a tech-based communication system. Seeing as how today we are talking about tech and automation, we’ll be focusing on the latter.
The foremost tool used by companies nowadays is VoIP, which is a cloud-based phone system that comes with various perks and features to facilitate communication, collaboration, and of course, automation.
There are many providers out there, though, so it’s important to look into VoIP provider reviews and professional opinions so that you can compare plans and prices and find the one that fits your needs.
Among the most desirable features you will find mobile optimization and a dedicated app, analytics tools, conferencing tools, collaboration tools, as well as various integrations so that you can keep using your preferred software with ease.
If there is anything automation is good for, it’s helping employees avoid common mistakes and prevent needless backtracking. It’s also one of the best ways to effectively onboard employees remotely, as onboarding automation can be a real lifesaver when you’re pressed for time and need new employees to start contributing to your company’s success immediately.
What’s more, comprehensive solutions like DevOps are great at automating and expediting the development process, but most importantly, at minimizing the risk of human error throughout.
Last but not least, technology allows everyone to get their very own personal assistant, at least to an extent. Personal AI-driven assistants are becoming extremely popular in modern office environments, as they help employees manage their schedule more effectively.
However, these assistants go beyond personal organization, and can positively impact the company as a whole, especially now that they’re becoming smarter than ever before and are able to handle more complex tasks and requests.
Technology and its many uses make the business world more efficient in many ways, and it can help you transform your office environment to make it more productive while elevating the health and happiness of your employees.
Use these tools and its automation features to take your employee collective to the next level and come out on top when the COVID-19 pandemic is over.
Jacob Wilson is a business consultant, and an organizational psychologist, based in Brisbane. Passionate about marketing, social networks, and business in general. In his spare time, he writes a lot about new business strategies and digital marketing for Bizzmark blog.