Employee experience has a direct impact on customer experience — here’s how to improve it.
Facebook is the biggest country in the world, grandparents are the fastest-growing user demographic on Twitter and more people have digital devices than toothbrushes in the world. It's obvious that technology is drastically changing our world - including the workplace, where we need to adapt to this changing digital landscape all the time.
Diane Norton inspires us all to move toward agile & scrum principles, even in non-software industries.
"Learn from the theory, get your basics right, and then adapt from there."
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