How we set about creating effective communication in the workplace

How we set about creating effective communication in the workplace

By
Enricko Smith

With thousands of different media connecting us and keeping us up to date, we often feel overwhelmed. This is especially true if you are the newbie at your company — with a fast-paced work environment and an ever-increasing need to be connected since the advent of email and smart phones, there is just no hiding. Slack, Monday, Intercom, Whatsapp, Calendars… Sometimes it seems to be coming at you from every direction.

The result of this overwhelmed feeling unfortunately leads to co-workers under-communicating or simply dropping the ball on tasks, because there are just too many places to look 👀 A number of our clients noted this as a High Priority issue for them, so after we did some external research we embarked on Phase 1 of 4 to help make work communication much more streamlined and efficient…

It’s all about the WHY.

One of our famous quotes in the office is “it’s all about the why” (à la Simon Sinek). This quote lives as our focal point when developing, creating a new feature or implementing a package. Our why was simple: communication in the workplace needs to be effective (reach a wide and/or targeted audience) while providing familiarity as to not overwhelm the user. With all this in mind we launched Notice Board.

Keep company notices all in 1 place

Notice Board allows Administrators to make company announcements and share news directly from the CEO’s desk. To access this feature, you can go to the Notice Board tab underneath My Status. From here you will see all notices pertaining to you with a subject, the message and from whom the particular notice came from (Admins can send notices).

How to use the Notice Board

As the Admin you can create new notices by clicking on the blue ‘+’ icon in the bottom right corner of the screen.

A new notice will pop up. On the left, you will be able to edit the subject and content of the notice.

Getting slightly smarter, on the right you will be able to select the co-workers you would like to send the announcement to:

  • By default, a notice is sent to All in Company.
  • To send to particular groups in the company, filter by Roles, Departmentsand Offices.
  • Choose which permissions should be able to see this notice (Admins, Line Managers and/or Employees).

To align with our statement of providing an effective one-stop for company updates, you can decide whether everyone should receive a notification by email, push notification on mobile, or both. You can also deselect both if you don’t want anyone to receive a notification (they will see a notification on their Hi5 Dashboard).

Once you’re done, click Send Notice. Now you and everyone in your group selection will see a new notice on the Notice Board!

New Notice Creation

Notices never disappear, so you can always find it in the same place.

Good communication, especially in the workplace, is key for effectiveness, productivity and teamwork. By using the Notice Board we hope that the overwhelmed feelings in the office will dissipate and be replaced with Hi5’s of gratitude 🙏