Employee experience has a direct impact on customer experience — here’s how to improve it.
Unique to our South African context, Broad-Based Black Economic Empowerment (BBBEE, or simply BEE) compliance is a great initiative that sometimes leaves a bit of a sting.
Michelle Adler, Head of Operations at Naspers Labs, illustrates how to make business sense of BEE.
"5 minutes is not a long time to say anything, so this just my own opinion, not based on scientific research - we're supposed to be disrupting here!"
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