Thought Leadership

Employee experience has a direct impact on customer experience — here’s how to improve it.

Seven key approaches to less drama at work. How managers need to approach toxic employees in the workplace.

If you want to surround yourself with employees who love what they do, follow these tips to cultivate a happy workplace.

Want to improve your leadership, performance, communication skills & relationships? Here’s why developers need a career coach.

It’s important to pay attention to these channels if you want to attract top talent. Here's how to create great employer branding.

Employee retention is cheaper than replacing employees, here’s how to keep your best employees engaged and motivated at work.

Almost half of the workforce is disengaged, here’s how today’s tech can help with employee engagement.

10 reasons why investing in your employees will work for your company

Are you the poor soul who writes company emails? Your message is important, here's how to get employees to actually read it.

What do employee engagement, turnover rates, and open company culture have in common? An effective performance management system.

Want a great company culture? Here's how to increase engagement and involvement from your employees on a regular basis.

Love them or hate them, bosses are the stepping stones in your career. Here’s how to win them over.

Your brain and body benefit from showing gratitude and receiving appreciation. Here's how you can improve mental health at work.

The culture you create, promote & continue building is the key to keep your employees motivated and your customers happy.

Companies who home in on employees’ talents see more success. Here's a simple way to find employee strengths.

Companies should be applying Customer Success logic to keep their employees.

Your logo and signage are incredibly important, but a brand is so much more than that.

Even the very best chess playing computer cannot play tic-tac-toe. This is how AI will change HR.

Flexibility is no longer a perk — it’s the new workforce norm. Here are 5 ways to maximise productivity in a remote team.

What the 4th Industrial Revolution means for workplaces and HR practitioners.

Recent research shows that Managers are not as involved as they should be. Is it good or bad when Employees give more recognition than managers?

The 4th Industrial Revolution in South Africa: Human Resources is finally moving towards digital transformation.

Our remote team tried working at an office for a year, here are the pro’s and cons of office vs remote work.

Employee Engagement is much more than having happy employees. It’s also about an emotional and trusting relationship between the employer and employee.

The first ever Hi5 Culture Workshop in Cape Town, 19 June 2019. Three speakers shared their insights on company culture & employee engagement.

Recent research shows that employees at SMB's and startups tend to give their company culture a higher rating. Here's why.

You could have the best business strategy, the most talented employees and the biggest budget — and still, fail.

Culture is the key to a company’s growth and profitability. Don’t wait for public displays of dysfunction before you start talking culture.

Measure employee lifetime value (ELV) for a “greater” return on investment. John Mullins from Peopleswitch on how higher ELV leads to greater ROI.

We believe our clients have the best ideas, and we always ship new features with customers in mind. That's why we're giving them the credit.

CEO’s & HR leaders should be measuring company culture on an ongoing basis for success.

Millennials are often mislabeled as ‘lazy’ or ‘entitled’ when the reality is, they see that the world is changing.

Recent research shows that employee recognition really is the secret sauce of a great company culture.

Why it’s important to listen to the heartbeat of your organisation, and how to measure it.

Make the most of the time you have with employees. Create a culture and environment where they don’t want to leave - create Formerly Employees.

Without continuous, genuine recognition employees tend to lose direction or become unsure as to how to reach their goals.

Values create cohesion among teams and employees in complex organisations. Read this article by Joe McDevitt to find out how to create good company values.

Everyone's doing what they're supposed to and they seem happy, so that's fine, right? The bottom line is: don’t leave HR Support until it’s too late.

Want to engage & motivate your staff? Incentivise staff with thoughtful gifts, time off, saying thank you & starting a peer recognition programme.

After careful consideration and loads of discussions with our customers, we’ve realised we’re just giving away too much. See our new pricing structure.

Tim Barry's personal experience of a great onboarding process as a remote co-worker for an international company.

We just returned from our 2018 retreat and I thought I would share some helpful insights that I learnt about running our 2nd retreat in our 3rd year of existence.

What IS company culture? They way the company’s values are being lived out every day, through actions from everyone within the company.

Deborah Hartung shares 5 ways you can manage your team's performance and promote positive behaviours aligned with your company's values to get the culture you want!

Think twice before taking on a project or job that could potentially affect your health in the long run.

When we started Hi5, I kept thinking of creating a company where I would like to work as an employee. As a team, we came up with 5 company values that would not only help us craft the company we want...

Day Zero is less than 3 months away. Here’s what you can do to stay productive.

How to give feedback in the workplace without losing your humanity, based on the principles of Kim Malone Scott's book, Radical Candor.

Businesses and managers care about employee engagement because it’s commonly believed that a more engaged employee is a more productive employee...