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A Comprehensive Guide To Customer Retention
Strategies to retain your loyal customers for longer, boost your brand and create an awesome customer experience.
To support diversity, we need the courage to learn to disagree and discover different aspects of each other.
A narrow perception of reality impairs our ability to appreciate diverse perspectives. Here’s how to broaden your human horizon.
Dealing with Post-Pandemic PTSD — A Manager’s Guide
How to help employees work through their post-traumatic stress while staying focused on company goals.
Practical Ways to Promote Employee Health in the Office
Tips to promote employee health & provide a safe place to call home for the eight-hour workday.
5 stellar benefits of employee wellness for your business
With a wide spectrum of benefits, what’s keeping you from investing in employee wellness right away?
The Why for Diversity & Inclusion
In order for your organization to thrive, there needs to be more inclusive representation at work.
Neurodiversity and weaving a more beautiful human tapestry at work
Highlights from a FACCNE webinar on diversity and inclusion, May 2021
4 Ways Digital Transformation is Helping Small Businesses
How to leverage technology to provide customers with better, fast, and quality services to stand out from the crowd.
Why You Should Support Black-Owned Businesses
A how-to guide to start supporting Black-Owned Businesses & why it matters.
Do you need an Office? 5 Ways to Go 100% Remote
If you’re leaning towards a remote business model, you should consider these 5 steps to get employees on board. Here's how SME's can benefit from remote work.
Mental Health Awareness Month in the Workplace
Mental Health does Matter, especially in the workplace - More now than ever before
How Online Games Can Skyrocket Your Remote Team’s Productivity
While it may seem surreal at first, playing online games with the people you work with is a worthwhile investment that will increase your productivity.
Mourning, Management, and Metamorphosis
Grief is generally taboo in the workplace, despite evidence that it erodes performance both short and long term.
Lights! Camera! Pajamas!
The Improv Theater Stage of Life and Work in the Time of Covid - do we need work-life balance or blending?
How to Improve Your Public Speaking Skills
Developing your public speaking skills can increase your confidence and boost your career.
Being Soft - In Power, Diplomacy, and Skills - Can Make a Leader Out of You
Never underestimate the power of soft skills to advance your leadership influence — and earn you strange local cakes.
How Can Remote Work Make You More Creative?
Remote work offers promising health benefits, low stress levels, and high creativity levels 🎨
Employee Monitoring: Increasing Productivity and Security
The dark side of employee time-tracking software and how to increase employee productivity and security the right way.
How to Empower Your Remote Team to Maintain Peak Productivity Levels?
Remote work has surprisingly improved the productivity levels of most employees around the world. Here’s how to keep it up.
Case Study #2: How GlueData keeps growing during the pandemic
Kathy Carrick (HR, Marketing & Operations Manager at GlueData) shares insights into managing & scaling a leading SAP Data Solutions company during COVID-19.
COVID-19: Regrets, Rewards and Resets
Our isolation makes it harder to practice empathy, but we have the opportunity to become better. Let’s turn the regrets into resets.
Online courses you can take to become a more valuable employee
Give your career a boost by learning valuable skills via online courses.
The Happiness Advantage
If being unhappy for 8 hours a day, 32 hours a week and 128 hours in a month sounds familiar, then you may want to consider a change.
The Complete Checklist to Effectively Onboard Developers Remotely
The first few weeks of training are especially important for new remote developers. Make sure to follow these 5 pointers for effective onboarding.
Case Study #1: How ooba homeloans reduced employee absenteeism by 50% in their Claims team
Thato Matlala (HR Business Partner at ooba homeloans) shares her insights into their company’s struggles, solutions and growth.
How to Cultivate a Positive Remote Working Experience for Your Teams
99% of people want to work remotely. The days when teams worked out of cubicles in a rigid 9–5 work environment are gone.
How to measure company culture in a remote team
ROI on your company culture, even when your team is working from home.
5 Steps to Remote Recognition
How to give employee recognition in a distributed team.
The S.T.I.C.K. Framework to Improve Loyalty and Retention Among Millennial and Gen Z Employees
Learn the simple S.T.I.C.K. framework to increase retention rates among your millennial and Gen Z employees.
Using Social Media for Hiring? Check Out These Three Companies with Winning Strategies
As digital users migrate from desktops to mobile devices and social media, they change the way companies do talent acquisition for hiring.
The Five Biggest Issues HR Will Face in 2020
The changing role of Human Resources: more than just processing staff paperwork.
High-Touch Mental Wellbeing Strategies for the Low-Touch Workplace
An article by Carin-Isabel Knoop (Harvard Business School) on learning to live in a low-touch society by focusing on mental health.
12 Key Things Remote Working Employees Care About the Most
Today, working from home is not just an option but rather a necessity that keeps employees and their families safe & sound.
10 Tips for Training Employees with Video
How to create videos that connect, educate, and engage your remote-working employees.
What Gen Z Wants From the Workplace 🤓
The post-millennials are starting to show up for work — here’s how to make them feel at home in your company.
Which One Style of Leadership is the Most Effective for Your Startup?
Should you be a strategic, democratic, pacesetting or delegative leader? Here’s what will work for your startup.
9 Myths About AI in the Workplace
No, AI is not causing mass unemployment, and it's not as complicated as you may think. Here's how artificial intelligence is making the workplace better.
9 Steps to Build a Mentally Healthy Workplace
Mental health has finally exited the shadow of stigma and entered the conversation, even in the workplace.
Top 8 jobs that will be in demand in 2025
Automation is leading to more growth in these industries: IT and computer & data science, teaching, medicine, sales & trade.
8 Simple Ways to Cultivate a Happy Workplace
If you want to surround yourself with employees who love what they do, follow these tips to cultivate a happy workplace.
Why developers need career coaching
Want to improve your leadership, performance, communication skills & relationships? Here’s why developers need a career coach.
Top 8 Effective Ways to Reduce Your Hiring Cost
Employee retention is cheaper than replacing employees, here’s how to keep your best employees engaged and motivated at work.
How to Encourage Employee Engagement
Want a great company culture? Here's how to increase engagement and involvement from your employees on a regular basis.
How gratitude improves your mental health at work
Your brain and body benefit from showing gratitude and receiving appreciation. Here's how you can improve mental health at work.
A 5-minute Guide on Employee Retention
Companies should be applying Customer Success logic to keep their employees.
5 Ways to Use Flexibility to Boost Employee Productivity
Flexibility is no longer a perk — it’s the new workforce norm. Here are 5 ways to maximise productivity in a remote team.
Ready for Your 4th Industrial Revelation?
What the 4th Industrial Revolution means for workplaces and HR practitioners.
When Employees give more recognition than Managers
Recent research shows that Managers are not as involved as they should be. Is it good or bad when Employees give more recognition than managers?
Digital Transformation in HR
The 4th Industrial Revolution in South Africa: Human Resources is finally moving towards digital transformation.
Why we went back to remote work
Our remote team tried working at an office for a year, here are the pro’s and cons of office vs remote work.
How Employee Engagement will help your company succeed
Employee Engagement is much more than having happy employees. It’s also about an emotional and trusting relationship between the employer and employee.
Culture Workshop, Cape Town - 19 June 2019
The first ever Hi5 Culture Workshop in Cape Town, 19 June 2019. Three speakers shared their insights on company culture & employee engagement.
Why smaller companies have better culture
Recent research shows that employees at SMB's and startups tend to give their company culture a higher rating. Here's why.
When business strategy fails… What next?
You could have the best business strategy, the most talented employees and the biggest budget — and still, fail.
Your Greatest Asset. Your People.
Measure employee lifetime value (ELV) for a “greater” return on investment. John Mullins from Peopleswitch on how higher ELV leads to greater ROI.
Why we give our clients credit
We believe our clients have the best ideas, and we always ship new features with customers in mind. That's why we're giving them the credit.
Why South African millennials need recognition at work
Millennials are often mislabeled as ‘lazy’ or ‘entitled’ when the reality is, they see that the world is changing.
5 Reasons why culture is directly tied to recognition
Recent research shows that employee recognition really is the secret sauce of a great company culture.
Happy workers day!
Although steeped in a contentious history, International Workers Day celebrates the power of the working class (and their happiness).
5 easy steps to create your company’s vision and values.
Creating your company's vision and values is not a once-off process.
Who invented the high five?
Legend has it that the High Five may have originated as long ago as World War II… Here are some facts and fiction around our favourite greeting.
Why customers ❤️us
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Podcast - Working better, together.
🚀 Top Culture Driven Companies
🥐 Culture for Breakfast
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