Research

Strategies to retain your loyal customers for longer, boost your brand and create an awesome customer experience.

A narrow perception of reality impairs our ability to appreciate diverse perspectives. Here’s how to broaden your human horizon.

How to help employees work through their post-traumatic stress while staying focused on company goals.

Tips to promote employee health & provide a safe place to call home for the eight-hour workday.

With a wide spectrum of benefits, what’s keeping you from investing in employee wellness right away?

In order for your organization to thrive, there needs to be more inclusive representation at work.

Highlights from a FACCNE webinar on diversity and inclusion, May 2021

How to leverage technology to provide customers with better, fast, and quality services to stand out from the crowd.

A how-to guide to start supporting Black-Owned Businesses & why it matters.

If you’re leaning towards a remote business model, you should consider these 5 steps to get employees on board. Here's how SME's can benefit from remote work.

Mental Health does Matter, especially in the workplace - More now than ever before

While it may seem surreal at first, playing online games with the people you work with is a worthwhile investment that will increase your productivity.

Grief is generally taboo in the workplace, despite evidence that it erodes performance both short and long term.

The Improv Theater Stage of Life and Work in the Time of Covid - do we need work-life balance or blending?

Developing your public speaking skills can increase your confidence and boost your career.

Never underestimate the power of soft skills to advance your leadership influence — and earn you strange local cakes.

Remote work offers promising health benefits, low stress levels, and high creativity levels 🎨

The dark side of employee time-tracking software and how to increase employee productivity and security the right way.

Remote work has surprisingly improved the productivity levels of most employees around the world. Here’s how to keep it up.

Kathy Carrick (HR, Marketing & Operations Manager at GlueData) shares insights into managing & scaling a leading SAP Data Solutions company during COVID-19.

Our isolation makes it harder to practice empathy, but we have the opportunity to become better. Let’s turn the regrets into resets.

Give your career a boost by learning valuable skills via online courses.

If being unhappy for 8 hours a day, 32 hours a week and 128 hours in a month sounds familiar, then you may want to consider a change.

The first few weeks of training are especially important for new remote developers. Make sure to follow these 5 pointers for effective onboarding.

Thato Matlala (HR Business Partner at ooba homeloans) shares her insights into their company’s struggles, solutions and growth.

99% of people want to work remotely. The days when teams worked out of cubicles in a rigid 9–5 work environment are gone.

ROI on your company culture, even when your team is working from home.

How to give employee recognition in a distributed team.

Learn the simple S.T.I.C.K. framework to increase retention rates among your millennial and Gen Z employees.

As digital users migrate from desktops to mobile devices and social media, they change the way companies do talent acquisition for hiring.

The changing role of Human Resources: more than just processing staff paperwork.

An article by Carin-Isabel Knoop (Harvard Business School) on learning to live in a low-touch society by focusing on mental health.

Today, working from home is not just an option but rather a necessity that keeps employees and their families safe & sound.

How to create videos that connect, educate, and engage your remote-working employees.

The post-millennials are starting to show up for work — here’s how to make them feel at home in your company.

Should you be a strategic, democratic, pacesetting or delegative leader? Here’s what will work for your startup.

No, AI is not causing mass unemployment, and it's not as complicated as you may think. Here's how artificial intelligence is making the workplace better.

Mental health has finally exited the shadow of stigma and entered the conversation, even in the workplace.

Automation is leading to more growth in these industries: IT and computer & data science, teaching, medicine, sales & trade.

If you want to surround yourself with employees who love what they do, follow these tips to cultivate a happy workplace.

Want to improve your leadership, performance, communication skills & relationships? Here’s why developers need a career coach.

Employee retention is cheaper than replacing employees, here’s how to keep your best employees engaged and motivated at work.

Want a great company culture? Here's how to increase engagement and involvement from your employees on a regular basis.

Your brain and body benefit from showing gratitude and receiving appreciation. Here's how you can improve mental health at work.

Companies should be applying Customer Success logic to keep their employees.

Flexibility is no longer a perk — it’s the new workforce norm. Here are 5 ways to maximise productivity in a remote team.

What the 4th Industrial Revolution means for workplaces and HR practitioners.

Recent research shows that Managers are not as involved as they should be. Is it good or bad when Employees give more recognition than managers?

The 4th Industrial Revolution in South Africa: Human Resources is finally moving towards digital transformation.

Our remote team tried working at an office for a year, here are the pro’s and cons of office vs remote work.

Employee Engagement is much more than having happy employees. It’s also about an emotional and trusting relationship between the employer and employee.

The first ever Hi5 Culture Workshop in Cape Town, 19 June 2019. Three speakers shared their insights on company culture & employee engagement.

Recent research shows that employees at SMB's and startups tend to give their company culture a higher rating. Here's why.

You could have the best business strategy, the most talented employees and the biggest budget — and still, fail.

Measure employee lifetime value (ELV) for a “greater” return on investment. John Mullins from Peopleswitch on how higher ELV leads to greater ROI.

We believe our clients have the best ideas, and we always ship new features with customers in mind. That's why we're giving them the credit.

Millennials are often mislabeled as ‘lazy’ or ‘entitled’ when the reality is, they see that the world is changing.

Recent research shows that employee recognition really is the secret sauce of a great company culture.

Although steeped in a contentious history, International Workers Day celebrates the power of the working class (and their happiness).

Creating your company's vision and values is not a once-off process.

Legend has it that the High Five may have originated as long ago as World War II… Here are some facts and fiction around our favourite greeting.